← Back to appThe rules for using FromOne to create, review and publish content, manage connected services and prepare Smilez offers or events.
FromOne helps small businesses create and manage social media content. You remain responsible for your account, uploaded materials, connected social accounts, generated wording, Smilez listing details and published posts.
FromOne is a content workflow tool that helps small businesses create social media posts, Smiles offers and Smiles events from a Business Profile, uploaded media, website information, and user-provided business details.
FromOne can help create post wording, media preparation, publishing workflows for channels such as Facebook and Instagram, and suitable offer or event submissions for Smiles.
You must use FromOne lawfully and responsibly.
You are responsible for reviewing all generated content before publishing or allowing it to be published.
You must not use FromOne to create unlawful, misleading, harmful, abusive, infringing, or otherwise inappropriate content.
FromOne uses AI-assisted tools to generate content suggestions. Generated posts may need editing, checking, or approval before use.
You are responsible for ensuring that posts are accurate, lawful, suitable for your business, and appropriate for the platform where they are published.
Generated content should not be treated as professional legal, financial, medical, or specialist advice.
FromOne may support direct publishing for supported connected platforms, such as Facebook and Instagram, when your accounts are connected and permissions are active.
FromOne may also help prepare suitable offers and events for Smiles review or approval before they appear as live Smiles listings.
You are responsible for checking post wording, media, platform choice, Smiles listing details, and publishing or submission status before relying on content being published or displayed.
You are responsible for keeping your account secure and for any activity that happens under your account.
If you believe your account has been accessed without permission, contact us as soon as possible.
You must provide accurate account and business information when using FromOne.
FromOne may offer a 7-day demo. After the demo, continued access may require a paid subscription.
The current monthly price is shown at checkout or in your account before you subscribe.
Once payment billing is connected, the payment provider may manage subscription payments, renewals, invoices, and cancellation processes.
If you submit a website URL, you confirm that you have the right to use that website information for generating business content.
FromOne may use publicly available website information to understand the business, services, audience, tone, offers, and brand details.
You are responsible for any images, videos, flyers, logos, text, or other materials you upload.
You should only upload content that you own or have permission to use.
You must not upload content that infringes someone else’s rights or contains unlawful, harmful, abusive, or inappropriate material.
If you connect Meta, Facebook, Instagram, or another social platform, you authorise FromOne to use the connection to provide the publishing features you choose to use.
You are responsible for making sure connected social accounts belong to you or are accounts you are authorised to manage.
If a connection expires or permissions change, publishing features may stop working until you reconnect.
We aim to keep FromOne available, but we cannot guarantee uninterrupted access.
The service may be unavailable during maintenance, updates, outages, or issues with third-party providers such as hosting, database, AI, payment, or social platform services.
FromOne may apply limits to website scans, saved weekly sets, generated posts, uploads, media processing, publishing actions, or other usage to keep the service stable and fair for all users.
We may adjust limits as the product develops.
FromOne helps create and manage content, but we do not guarantee social media growth, sales, leads, enquiries, engagement, rankings, or business results.
Your results may depend on your business, offer, location, market, audience, content quality, and other factors outside FromOne’s control.
We may suspend or end access if the service is misused, if payment fails, if these terms are breached, or if continued access would create risk for FromOne or other users.
You may stop using FromOne at any time. Some account, billing, and legal records may be retained where needed.
We may update these terms as FromOne changes. The latest version will be available on this page.
Continuing to use FromOne after changes means you accept the updated terms.
For questions about these terms, contact .info@fromone.co.uk
Contact FromOne and we will help with your terms request.